Frequently Asked Questions
Find answers to common questions about whiz.coach — currently featuring Singapore PSLE exam preparation.
Getting Started
What are the application Features?
- Games - Play with friends
- AI Coach - Get guidance
- Practice - Question Bank
- Goals - Set and track learning objectives
- Human Coaches - Get guidance from teachers or mentors
- Flashcards - Spaced repetition memorization
Who is whiz.coach for?
Students preparing for exams and teachers looking for a fun, collaborative way to help students prepare. Currently featuring Singapore PSLE, with more syllabi coming soon.
What exams does whiz.coach support?
Currently featuring Singapore PSLE (English, Mathematics, Science, Mother Tongue). More syllabi are being added — Premium users can request new syllabi (up to 6 per month).
Where is everything in the app drawer?
PRACTICE: Questions, Flashcards, Games PERSONAL: Goals, AI Coach, Human Coaches, My Quizzes, Premium SETTINGS: Settings, Syllabi
Practice & Questions
How can I practice questions?
Go to home page, pick syllabus and subject from dropdowns, optionally filter by question type/topic, then click 'Next'.
How do I see the answer to a question?
Use the eye icon below the question to view the correct answer and explanation.
How can I generate more questions?
Log in → home page → pick syllabus/subject → hit 'Generate Questions'.
What is Quick Play?
Tap the game controller FAB on the Questions page → set proficiency if prompted → choose difficulty and question count (5-20) → 'Start Game'. Plays as a solo game.
Games
How can I start a Game?
App drawer → 'Games' under PRACTICE → click a Quiz to start.
How can I join a Game someone else started?
Scan QR code, click on link, or go to 'Games' from app drawer and click "join".
AI Coach
How do I talk to AI Coach?
Tap the 'Headset' icon in the top bar. To discuss a specific question, tap the 'Headset' icon on the question card.
What can AI Coach do?
Create/manage goals, generate personalized quizzes, search questions, start games, view progress/streak/achievements, get flashcard stats, view coaching suggestions, check subscription status, submit feedback, and explain any question opened from a question card.
What is AI Coach and how does it work?
An always-available automated coach that generates personalized quizzes as solo games based on your skill level. Adjusts difficulty automatically and focuses on weak areas. Found under PERSONAL in app drawer, separate from human coaching.
How do I set up AI Coach for a subject?
App drawer → 'AI Coach' → 'Add Subject' → select syllabus/subject → choose starting level (or take an assessment). Works for multiple subjects.
Can I take an assessment to determine my level?
Yes. In AI Coach, select a subject → 'Take Assessment' → play the quiz (covers full subject). Level is auto-set using weighted scoring (harder questions count more). You also get per-topic proficiency breakdowns.
How does AI Coach adjust my difficulty level?
After 5+ quizzes, auto-adjustment uses a rolling accuracy average (30% recent + 70% history). 80%+ promotes you; below 40% demotes you. You can manually override from the AI Coach detail screen.
How do I customize my AI Coach settings?
From AI Coach detail screen: daily quiz count (1 free, up to 3 premium), preferred time, study days per week (1-7), difficulty preference (Auto/Easy/Moderate/Hard). You can also override your proficiency level.
Learning Goals
How do I set a learning goal?
App drawer → 'Goals' → 'Create Goal' → select syllabus, subject, topics (optional), target date → Save.
How does the app track what I'm studying?
A learning goal is automatically created when you practice a subject. You can also create goals manually or ask AI Coach.
How is my goal progress calculated?
Weighted average of four activities: Quizzes (40%), Practice (30%), Flashcards (20%), Time Spent (10%). If you achieve 80%+ accuracy in quizzes or practice, the goal is recognized as mastered regardless of other activities.
What do the mastery levels mean?
- Not Started - No attempts
- Beginner - <5 attempts or <40% accuracy
- Intermediate - 5+ attempts, 40-69% accuracy
- Advanced - 10+ attempts, 70-89% accuracy
- Mastered - 15+ attempts, 90%+ accuracy on difficult questions
How do I practice my weak areas?
Go to goal details → view Topic Progress for weak topics (<70% accuracy) → click 'Practice Weak Areas' to generate a personalized quiz.
How do I pause or abandon a goal?
From the goal detail screen, use action buttons to Pause, Resume, or Abandon. Paused goals can be resumed anytime. Statuses: Active, Completed, Paused, Abandoned.
What are goal milestones?
Milestones at 25%, 50%, 75%, and 100% trigger notifications. Visible as progress markers on the goal detail screen.
What happens when my goal is overdue?
You receive an overdue alert but the goal stays active. You can update the target date, or pause/abandon it.
How do I create a Goal with auto-generated quizzes?
Ask AI Coach: e.g. "Create a PSLE Maths beginner goal for 2 weeks". It generates progressive quizzes automatically. You can specify topics, difficulty, and question count.
How do I track my study time for a goal?
Tracked automatically from quizzes, practice, and flashcard reviews in matching subjects. You can also manually log sessions from the goal detail screen.
Human Coaching
What is a Coach?
A teacher, tutor, or mentor who can monitor your progress (with permission), suggest goals/quizzes/materials, and organize learners into groups. Coaching is completely optional.
How do I find and join a Coach?
- Find a Coach: App drawer → 'Human Coaches' → 'Find a Coach' → browse public groups → 'Request to Join' → wait for approval
- Invite code: 'Human Coaches' → 'Join with Code' → enter code (WC-XXXXXX) or scan QR → added immediately
What can my Coach see about my progress?
You control visibility per group: Goal Progress, Quiz History, Flashcard Progress, Activity Timeline. Change anytime from group's Visibility Settings.
How do I leave a coaching group?
Group page → menu → 'Leave Group' → choose to keep or remove goal links → confirm. Keep links (default) preserves coaching references for possible rejoin. Remove links clears the coach connection but keeps your goals.
What is the difference between public and private coaching groups?
- Private (default) — join only via invite code, link, or direct invitation
- Public — visible in 'Find a Coach' search; learners request to join, coach approves
How do I set up my Coach profile?
'Human Coaches' → 'My Profile' → add bio, expertise, toggle 'Discoverable'. Recommended if you have public groups.
How do I become a Coach?
'Human Coaches' → 'Create Group' → select syllabus/subject → set name/description → optionally make public.
How do I invite learners to my coaching group?
Generate an invite code (WC-XXXXXX, expires in 7 days), share invite link, direct invite by user ID, or make group public.
How do I suggest content to my learners?
Group page → 'Suggest Content' → choose type (Goal, Quiz, Flashcard Deck, Game) → set priority → send to one learner or entire group.
What are Goal Templates?
Pre-made goals coaches can suggest, with predefined syllabus/subject/topics, duration, and priority. Accepting creates a new goal from the template.
How do I view my learner's progress as a Coach?
Click a learner's name in your group to see goals, quiz scores, and activity (based on their visibility settings). 'Private' means the learner restricted that data.
How do I approve or reject join requests?
Go to your group (badge shows pending count) → view requests → Approve or Reject. Rejected learners must wait 30 days before re-requesting.
How do I remove a learner?
Group page → learner menu → 'Remove'. The learner is notified; their goals/progress are preserved.
What happens when a Coach suggestion expires?
Suggestions expire after 30 days. You get a reminder 3 days before. You can accept or decline anytime. Expired suggestions remain visible.
How do I manage multiple coaching groups?
Each group is for one syllabus/subject. View all groups in 'Human Coaches'. Create separate groups for different subjects/classes.
How do I request practice from my Coach?
Group detail page → 'Request Practice' → add optional message. Your coach gets notified. Limit: 1 request per group per day.
How do I change my visibility settings?
Group page → menu → 'Visibility Settings' → toggle Goals, Quiz History, Flashcard Progress, Activity Timeline. Default settings apply to new groups; customize per group.
Can I coach and be a learner at the same time?
Yes. The Human Coaches screen shows your coaching groups and learner groups in separate tabs.
Flashcards
How do Flashcards work?
Leitner spaced repetition with 5 boxes. Correct → next box; incorrect → back to Box 1. Box 1 reviewed most often, Box 4-5 least. You spend more time on difficult cards.
How do I study with Flashcards?
App drawer → 'Flashcards' → select syllabus/subject → optionally filter by topic → review due cards → mark correct/incorrect.
Pricing & Account
What is the difference between free and premium features?
Free: Unlimited practice, 1 question set + 1 flashcard deck/month, 2 lifetime games, 10 AI chat messages/day, 1 AI Coach quiz/day. Premium adds: 30 question sets + 30 flashcard decks/month, unlimited games and AI chat, up to 3 daily AI Coach quizzes, 6 new syllabi/month.
What is subject proficiency?
Your skill level (beginner/intermediate/advanced) for a subject. Used for Quick Play difficulty and AI Coach quiz generation. Set when you first attempt Quick Play or AI Coach for a new subject; auto-adjusts from AI Coach performance.
Notifications & Feedback
What notifications will I receive?
Goals: Deadline reminders (7, 3, 1 day before), milestone achievements, overdue alerts. Coaching: Invitations, join request results, new suggestions, expiring suggestions, practice request responses, learner activity alerts. Manage in Settings.
How do I give feedback or talk to a person?
- Question feedback: thumb-up/thumb-down icon below the question
- App feedback: talk to AI Coach or email rishit@whiz.coach
- For matters beyond AI Coach (features, bugs): email rishit@whiz.coach
How do I view my coaching suggestions?
App drawer → 'Human Coaches' → 'My Suggestions'. Shows coach name, content type, priority, due date. Tap to accept, decline, or complete.